CoBuy

For purposes of these terms:

“App Provider” refers to Vyasa Technology Solutions, LLC — the operator of the CoBuy program.
“Merchant” refers to the individual store offering products through Shopify.
“Customer” refers to any user participating in the CoBuy program.

The App Provider facilitates group purchasing functionality only and is not the seller of record, distributor, or fulfiller of any products. All product listings, sales, shipping, and fulfillment are the sole responsibility of the Merchant.

Merchants are solely responsible for:

• Product accuracy, pricing, and inventory
• Order fulfillment, shipping, and delivery
• Compliance with applicable laws and regulations
• Customer service, returns, and refunds

The App Provider shall not be responsible for any Merchant’s actions, omissions, or failure to comply with applicable obligations.

Nothing in these Terms shall be deemed to create any partnership, joint venture, or agency relationship between the App Provider and any Merchant or Customer.

The App Provider acts solely as a technology platform provider and does not act as an agent, representative, or intermediary for any Merchant or Customer.

All discounts offered through the CoBuy program are dynamic and may change at any time prior to order fulfillment. Discounts displayed at checkout or during participation are estimates only and not guaranteed.

By participating, you agree that:

• The final discount applied at fulfillment is final and binding
• The App Provider and Merchant do not guarantee specific savings
• Any difference between expected and actual discounts does not constitute an error or liability

Discounts — including tier and bonus (same-address) discounts and any waived shipping — are applied as reductions to the price of the line item(s), and combined savings may reduce a line item’s price to as low as $0.00. That is the maximum reduction that can be applied to any item; any savings amount that would exceed a line item’s price cannot be applied to that item, and any shipping or other charges that remain payable will still be charged. As a result, in such cases you may pay slightly more than the exact sum of the individual savings.

If the Merchant updates discount levels while a circle is active, CoBuy compares the price the Customer would pay under the configuration at the time of circle creation with the price under the configuration at the time of circle expiration, and automatically applies whichever results in the lower price for the Customer. The Customer will never pay more due to a mid-circle configuration change.

Discount calculations may include minor rounding differences of up to ±0.02 in the store’s currency. Such differences are inherent to currency arithmetic and do not constitute pricing errors.

The App Provider will use commercially reasonable efforts to provide the best available discount.

Bonus (Same-Address) Discount – First-Order Cancellation. The bonus (same-address) discount is an additional, optional saving offered at the Merchant’s sole discretion. If the customer who placed the first order in a circle cancels their order before the circle is finalized, each remaining order will be shipped individually to the address provided at checkout, and the Merchant may, at its sole discretion, choose whether or not to extend the bonus discount to the remaining orders. Any tier discounts already earned on each order are not affected by such a cancellation.

In the event of any technical error, system malfunction, or unintended pricing or discount calculation, the App Provider reserves the right to:

• Correct the error
• Adjust discounts or pricing
• Cancel or modify affected orders

without liability, to the fullest extent permitted by applicable law.

The App Provider does not guarantee that any circle will reach a specific size or discount level. Participation by others is voluntary and outside the App Provider’s control. Discount levels are achieved only when the required number of qualifying orders are placed before the circle expires.

If a circle does not meet minimum participation requirements before its expiration date, orders will be processed at the standard price or the best available level discount achieved at the time of expiration. No additional discounts will be applied after a circle has expired.

Circle Capacity: Each CoBuy circle can accept a maximum of 500 orders. Once a circle reaches its maximum capacity, no further orders may join, and the circle's discount code will no longer be accepted at checkout. Cancelled orders do not free capacity — a cancelled order still counts toward the 500-order maximum. In rare cases of simultaneous checkouts, a small number of orders beyond the maximum may be accepted; all accepted orders receive their full applicable discounts.

Orders may only be added to a CoBuy circle if fulfillment has not started. Once fulfillment begins, orders cannot be modified, grouped, or reassigned.

Orders placed through CoBuy are processed and shipped only after the circle reaches its expiration or completion conditions. Delivery timelines may vary and are subject to the Merchant’s shipping policies and carrier availability.

Orders are shipped to the address provided at checkout, unless you choose to ship to the circle's delivery address, in which case your order may be shipped together with other circle members' orders in one consolidated shipment to that address. A circle can include both members who ship to the circle's delivery address and members who ship to their own address. Taxes and shipping charges are first calculated at checkout based on the shipping address you enter; for an order you choose to ship to the circle's delivery address, tax is then recalculated for that address as described below. If the members shipping to the circle's delivery address together meet the store's free-shipping threshold, their shipping is waived and the saving is included in the final discount. The address you enter may also be used as an alternate delivery address if the circle's delivery address changes. Any redistribution among circle members is solely the responsibility of the Customer(s). Neither the Merchant nor the App Provider is responsible for post-delivery handling, lost packages after delivery, or damage occurring during redistribution.

Sales tax is owed where an order is delivered. When the circle closes, before payment is taken, an order you choose to ship to the circle's delivery address is moved to that address and its tax is recalculated for that address; your order will then show the circle's delivery address. If the new total, after your circle discounts, is more than the amount authorized at checkout, the Merchant may cover a small difference, which is shown as part of your savings; otherwise you will receive a payment link by email for the difference, with a deadline. Your order and your circle's combined shipment wait for that payment. If it is not received by the deadline, your order is cancelled, the authorization on your payment method is released, and you are not charged. If your order later ships on its own, your own address is restored and its tax is recalculated for that address. If yours is the first order in a circle, members who choose to ship to the circle's delivery address will see that address on their own orders.

When you place a CoBuy order, your payment is authorized (held) for the full order total but is not captured at that time. Your circle stays open for the holding period set by the store (between 4 and 120 hours). When the circle closes, your order is updated with the discounts your circle earned and only the reduced total is charged — either when the circle closes or when your order is fulfilled, depending on the store's settings. The rest of the authorization is released by your bank; your statement may briefly show the original authorized amount before it updates.

If the final charge cannot be completed (for example, because the authorization expired), your order is not cancelled automatically; the store will contact you or resolve it. Authorization holds are subject to your payment provider's policies and expiration timelines. The App Provider is not responsible for any fees or issues arising from payment authorization holds imposed by your bank or payment provider.

Not all products are eligible for the CoBuy program. Eligibility is determined solely by the Merchant and may change without notice. Products may be added to or removed from the CoBuy program at the Merchant’s discretion.

Ship Together & Save discounts require participation from at least two (2) unique households. Household determination is based on billing address (excluding customer name), and may also consider shipping address, email, payment method, IP address, or other identifiers.

Orders suspected of abuse, including but not limited to creating multiple accounts, using multiple payment methods to circumvent household restrictions, or coordinating fraudulent circles, may be canceled or modified at the discretion of the Merchant or App Provider without prior notice.

All refunds, returns, cancellations, and shipping charges are governed solely by the Merchant’s policies.

The App Provider:

• Does not process refunds
• Does not determine return eligibility
• Is not responsible for product quality, defects, or product-related issues

Customers must contact the Merchant directly for any refund or return requests.

Merchant Order Cancellation:

The Merchant reserves the right to cancel any order within a circle at its sole discretion, based on factors including but not limited to the Customer’s order history, suspected fraud, inventory availability, or other business considerations. If an order is cancelled by the Merchant while the circle is still active, the total qualifying quantity in the circle may decrease, which could result in a lower discount level being applied to the remaining orders in the circle. The App Provider is not responsible for any reduction in discount levels resulting from Merchant-initiated cancellations.

CoBuy Discount Adjustment on Returns:

CoBuy discounts are achieved through collective circle participation. When a return or cancellation reduces the number of qualifying orders in a circle, the discount level originally applied may no longer be valid.

In such cases, the Merchant reserves the right, at its sole discretion, to adjust the refund amount to account for the CoBuy discount that was applied to the returned item(s). Specifically:

• The refund amount may be reduced by the value of the CoBuy discount originally applied to the returned item(s)
• The CoBuy discount amount is clearly visible on the original order and serves as the basis for any such adjustment
• This adjustment reflects the fact that the discount was contingent upon circle participation, which is no longer fulfilled due to the return

This policy is intended to prevent abuse of the circle discount program and to protect both the Merchant and other participating Customers whose discounts may be affected by returns.

By participating in the CoBuy program, you acknowledge and agree that CoBuy discounts are conditional upon circle participation and that the Merchant may apply this adjustment at its discretion when processing returns.

Some Merchants may offer an optional post-purchase referral program. Where enabled, after completing a qualifying paid order you may invite a limited number of friends from your order status page for a limited time. Each invitation creates a single-use referral code (beginning with “CBREF-”) for your friend, tied to the email address or phone number you provide. We email it when you enter an email address, and you can share it yourself by text, WhatsApp or email.

Providing a Friend's Contact Information:

By submitting a friend's email address or phone number, you confirm that you have that person's permission to share their contact information and that they are happy to receive the referral code from you. Contact information provided for an invitation is used solely to deliver and administer that invitation and any associated reward, and is handled in accordance with Section 15 (Data Privacy & Personal Information). Invitations are displayed back to you on your order status page in masked form only.

Referral Codes:

• Each referral code is single-use and personal to the invited friend — redemption may require checking out with the same email address or phone number the code was created for
• Each code expires on the date stated in the invitation and is void thereafter
• A referral code cannot be combined with joining an existing CoBuy circle; the invited friend's order is placed either as its own new circle or as a regular order
• If the invited friend has placed any order with the Merchant's store within a look-back period set by the Merchant, the referral code does not apply and no reward is earned for that referral. This check matches the friend's email address or phone number against the store's recent orders (a match on either counts), using a one-way, non-reversible form of that contact information
• The referral discount is applied after the order is confirmed: the order is first authorized at its full price and held briefly while the referral is checked. If it qualifies, the discount is deducted before payment is captured; if it doesn't, the order is charged at full price, the referral code is used up, and you'll be told why
• Referral discounts apply only between different households: there is no referral discount and no reward when the invited friend is in the same household as the person who invited them
• Where the same person receives multiple invitations, only the first redeemed code earns a reward, and that person's other outstanding referral codes may be deactivated

Referral Rewards:

When your friend completes a qualifying purchase using their referral code, your friend receives the referral discount on their order once it is confirmed, and you become eligible for a reward of approximately equal value, issued as store credit on the Merchant's store. Reward amounts are determined by the Merchant's referral bonus configuration and the value of the qualifying items your friend purchases, and are estimates until the credit is actually issued. Store credit is issued only after the friend's order clears the Merchant's return window; requires a customer account on the Merchant's store to be viewed and spent; has no cash value; is not transferable; and is usable only on the issuing Merchant's store.

Reward Adjustments & Forfeiture:

• A pending reward will be reduced proportionally or voided if the friend's order is refunded, cancelled, or subject to a chargeback before the reward is issued
• If you cancel the qualifying order from which invitations were sent, all pending and future rewards from that order are forfeited; your friends keep any discounts they already received
• Rewards may be voided in cases of suspected abuse, including self-referral or coordinated misuse of referral codes

The referral program is offered at the Merchant's discretion and may be modified, suspended, or discontinued at any time. The App Provider facilitates the referral program technically and is not responsible for issuing, honoring, or redeeming store credit.

By participating in the CoBuy program, you consent to the collection and processing of your personal data — including name, email address, billing address, and shipping address — as necessary to:

• Operate the CoBuy program
• Manage circle membership
• Calculate discounts
• Facilitate order fulfillment

Your data is handled in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), where applicable, and applicable U.S. state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and relevant Texas data privacy laws.

You may request access to, correction of, or deletion of your personal data at any time by contacting the Merchant or the App Provider, subject to applicable legal and operational requirements.

The App Provider implements reasonable administrative, technical, and organizational safeguards to protect personal data but does not guarantee absolute security.

For additional details on how your data is collected, used, and protected, please refer to our Privacy Policy.

The App Provider may use anonymized and aggregated data derived from program activity — including order volumes, group sizes, discount utilization, participation trends, and operational metrics — for purposes of:

• Improving the CoBuy platform and user experience
• Conducting internal analytics and research
• Generating aggregate benchmarks and industry insights
• Developing new features and enhancing existing services
• Training and improving automated systems

Such aggregated data will not identify individual Customers or be used to target, profile, or market to individual Customers outside the CoBuy program. The App Provider will not sell individual Customer data to third parties.

By joining a CoBuy circle, you acknowledge that certain order information — including product names, quantities, and order status — may be visible to other members of the same circle through the CoBuy circle dashboard or consumer portal.

This means:

• The circle leader and other circle members may be able to see which products you ordered as part of the circle
• You may be able to see the products ordered by other members in your circle
• Order details visible within a circle may include items beyond those enrolled in the CoBuy program, if they are part of the same order
• Where the Merchant enables it, the circle page lists the items and total quantities purchased in the circle — without names or other details identifying who bought them — so that, for example, guests buying gifts for the same person can avoid duplicates. Anyone with the circle link can see this list, including people who have not joined the circle

The App Provider and Merchant are not responsible for any disclosure of order information that occurs as a result of your voluntary participation in a CoBuy circle. If you do not wish for your order details to be visible to other circle members, do not join a CoBuy circle.

By participating in the CoBuy program, you acknowledge and consent to receiving up to one (1) email notification per day related to your CoBuy group activity. These transactional communications may include, but are not limited to:

• Promo code and circle invitation details upon order placement
• Daily savings digest notifications when new members join your circle
• Payment hold expiry reminders prior to circle expiration
• Fulfillment and savings summary upon order shipment

These communications are transactional in nature and are necessary for the proper operation of the CoBuy program. They are not promotional or marketing communications.

You may opt out of these email notifications at any time by clicking the unsubscribe link included in every email. Opting out is immediate and will be honored for all future communications. Please note that opting out of CoBuy email notifications does not affect any communications sent directly by the Merchant.

By providing your phone number at checkout, you consent to receiving SMS notifications related to your CoBuy group activity. Standard messaging rates may apply. You may opt out of SMS notifications at any time by replying STOP to any message.

When you share a CoBuy circle link via social media or messaging platforms (including but not limited to Facebook, WhatsApp, X, and Instagram), you do so voluntarily and at your own discretion. The App Provider is not responsible for how third-party platforms display, modify, or handle shared content, links, or images.

Shared links may contain circle-specific information such as discount codes and product details. You are responsible for ensuring you are comfortable sharing this information on your chosen platform.

To the fullest extent permitted by law, the App Provider and Merchants shall not be liable for any indirect, incidental, consequential, special, or financial damages, including but not limited to:

• Discount differences or changes
• Missed savings opportunities
• Circle participation outcomes or circle expiration
• Shipping delays or delivery issues
• Payment authorization hold issues
• Third-party platform actions on shared content
• Data loss or unauthorized access not caused by the App Provider’s negligence

Use of the CoBuy program is at the Customer’s own risk. The App Provider’s total aggregate liability shall not exceed the greater of (a) the total discounts received by the Customer through the CoBuy program in the twelve (12) months preceding the claim, or (b) USD $50.

The CoBuy program is provided on an “as is” and “as available” basis. The App Provider makes no representations or warranties of any kind, express or implied, including but not limited to:

• Availability or uninterrupted operation of the program
• Accuracy of discount calculations or group status
• Fitness for a particular purpose

To the fullest extent permitted by law, all implied warranties are disclaimed.

The App Provider and Merchants shall not be liable for any failure or delay resulting from causes beyond reasonable control, including but not limited to system outages, internet failures, supply chain disruptions, carrier delays, natural disasters, or governmental actions.

Any dispute, claim, or controversy arising out of or relating to the CoBuy program shall be resolved through binding arbitration, administered by the American Arbitration Association in accordance with its applicable rules.

• Arbitration shall be conducted in Texas, USA
• The arbitration shall be conducted on an individual basis and not consolidated with any other proceedings
• Each party shall bear its own legal costs unless otherwise required by law
• Arbitration replaces the right to go to court (except small claims where permitted)

All disputes must be brought on an individual basis only. Customers agree not to participate in any class action, collective action, or representative proceeding against the App Provider or any Merchant.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

You agree to indemnify and hold harmless the App Provider and its affiliates from any claims, damages, liabilities, or expenses arising out of:

• Your misuse of the CoBuy program
• Violation of these Terms
• Fraudulent or abusive activity
• Disputes between you and other Customers or Merchants
• Any claim by a third party arising from your sharing of CoBuy circle links or content

This indemnification obligation shall survive the termination of your participation in the CoBuy program.

The App Provider reserves the right to modify, suspend, or terminate the CoBuy program — including discounts, eligibility, terms, or features — at any time without prior notice. Continued participation after modifications constitutes acceptance of the updated terms.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

These Terms constitute the entire agreement between the Customer, Merchant, and App Provider regarding the CoBuy program and supersede any prior or contemporaneous communications, representations, or agreements, whether oral or written.

The App Provider may maintain system logs, transaction records, and discount calculation data for operational, auditing, and dispute resolution purposes. Such records shall be deemed accurate and authoritative unless proven otherwise.

These Terms and Conditions may be provided in languages other than English for your convenience only. In the event of any conflict, inconsistency, ambiguity, or discrepancy between the English-language version and any translated version, the English-language version shall govern and control in all respects. Any translated version is provided for reference and convenience only and does not constitute a legally binding version of these Terms and Conditions.

By participating in the CoBuy program, placing an order, joining a circle, sharing a circle link, or explicitly accepting these Terms by checking the CoBuy consent box at checkout, the Customer acknowledges that they have read, understood, and agree to these Terms and Conditions.